This project I am assigned in group project and was invited to the displayed sculpture for QBE, which is insurance company in England. As I and my group mate(Sunny Lee) want to improve open the communication and feedback between clients and staff. In order to achieving this give-and-take strategy, we have thought to create a feedback wall that would enable for clients to give their inputs after their experience in QBE.
How does it work?
Customers could write their feedback or draw anything they want on feedback square sheet. After finished it, fold them up. And it would gradually show the hidden message of "SPEAK UP" if more customers give the opinion to QBE. It is QBE's wish and lovely to listen customers' voice, so that drawing the distance between customers and staff closer.
Following images are shown the process of producing the feedback wall: